Business Development Administrator

As a Business Development Administrator, you'll be at the heart of our client-focused practice, working independently and proactively to support our business growth initiatives. From setting up new clients to efficiently managing administrative tasks, you'll play a crucial role in ensuring smooth operations and transparent communication both internally and externally and will be based in Southampton.

Client Details

Our client is a Finance & Business Consultancy who is rapidly expanding their firm that specialises in international VAT and tax and accounting for e-commerce businesses that are located internationally and in the UK. They are recommended External Tax Advisers under the Amazon Global Selling Programme and assist hundreds of Amazon FBA sellers, eBay, Shopify and many other platforms.

Description

The main responsibilities for the Business Development Administrator role are:

• Administer the setup of new clients and organise VAT & EPR Registration documents with precision and efficiency.
• Engage with clients, colleagues, and external partners via phone and email, maintaining clear and professional communication at all times.
• Stay updated with industry changes and engage in self-learning to enhance your knowledge and skills.
• Handle ad-hoc administrative tasks promptly and effectively to support the needs of the business.
• Foster transparent communication internally to optimise the customer journey and ensure client satisfaction.
• Maintain internal computer systems with accuracy, ensuring all relevant information is up-to-date.
• Monitor and meet deadlines consistently, both in day-to-day tasks and with ad-hoc projects.
• Manage a diverse client portfolio with varying requirements, delivering high-quality service to meet their needs.

Profile

The successful candidate for the Business Development Administrator is someone with the following:

• Minimum of 2 years of administrative working experience and Customer service experience: preferably in a fast-paced environment.
• Excellent written and verbal communication skills to interact confidently with colleagues and clients of all levels.
• Strong organisational skills with the ability to prioritise tasks effectively.
• Quick thinker and fast learner who thrives in a dynamic work environment.
• Ability to work well independently as well as part of a collaborative team.
• Outstanding multitasking ability to manage multiple tasks efficiently.
• Enthusiastic and self-driven attitude with a keen eye for detail.
• Eligible to live and work in the UK.

Job Offer

The candidate for the Business Development Administrator role will receive:

• Competitive annual leave package with the option to purchase additional days.
• Birthday leave after one year of service.
• Pension scheme contributions with Royal London.
• Continuous learning and development opportunities, including support for professional qualifications.
• Private Healthcare Insurance with Vitality Health care post-probationary period.
• Cycle2Work scheme available through salary sacrifice.
• Death in Service benefit available after completing probationary period.
• Access to creative spacious offices with breakout areas and a subsidised canteen offering freshly cooked breakfast and lunches, fostering a vibrant work environment.